What do HR professionals mean by “Whole Human Hiring?” Answering this question is Clayton Lord, Director, Foundation Programs, at the Society for Human Resources Management, the professional HR membership association, and a member of the Retail Opportunity Network, a community of leaders focused on upskilling and economic mobility. Lord discusses why this new hiring practice is so important as fewer and fewer people complete degrees, more and more people develop skills in their workplaces, and skills-driven credentialing becomes the norm.